You might already know that spectrum is a brand name of Charter Communication, which provides different telecommunication and mass media services like the Internet, TV cable, phone services, etc. Spectrum TV Subscription allows you to watch your favorite TV channels along with trending movies and TV shows.
If you are a Spectrum TV user, you might know that spectrum streaming service has been designed for the current subscribers of Spectrum internet.
I think it was enough for the intro! So, let’s dive into our main issue and its possible fixes.
Spectrum TV Subscription Error
Everyone knows that nothing is flawless in this world full of technology, just like no one is perfect – right?
Are you the person who was trying to watch his favorite TV show or Movie? But somehow couldn’t watch it because of an annoying error repeatedly showing up “access to this program is not included in your spectrum TV subscription.”
Is that the error? If Yes! Then I know how annoying it is. But you don’t have to worry about it anymore. In this article, I’m going to discuss the 5 possible fixes for the Spectrum subscription error.
So, without further delay. Let’s dig into it!
5 Possible Fixes for Spectrum TV Subscription Error
The following are the five possible fixes for the Spectrum TV Subscription error:
Check Your Subscription Payment
The first thing you should do is to check whether you have paid for your subscription or not. As I mentioned earlier, none of us is perfect, and we easily forget things in this busy world. So, it can be possible that you missed the due date for payment of your subscription plan.
Before blaming anyone else, there is no harm in making sure about your own responsibilities. Let’s say that you forgot to pay your bill. Now, the first thing you should do is to settle your bill and make sure to activate your service again (if required).
It is possible that you have paid your bill, and still, it doesn’t reflect on your statement. If that’s the case, then you should reach out to the support team for resolving the issue and ask them to update your payment statement.
Log Out of Your Account
Do you know magic is real? Because sometimes, you log out of your account, and when you login again, the error’s gone. That’s what we call magic. You can also fix some other errors like “can’t find network” using this magical method.
You can do it in the following simple steps:
- Go to your account settings
- Log out of your spectrum account
- Login again
- Continue watching (if the issue has resolved, if not then move to the next step)
Make sure that you are connected to the spectrum internet while doing this whole process.
Your Account Settings Reset
If you are one of those people having kids sneaking into your devices, then it is possible that one of your kids or friends messed up your account settings. If that’s the case, then resetting your account’s settings will immediately resolve the issue.
It is as simple as it looks. Just go to your account’s settings and press on “Reset to default.” If the issue gets resolved, then you are good to go. If not, then move to the next solution.
Resetting the Cable Box
It is possible that the settings of your cable box are messed up. First of all, make sure that it is not broken and working fine. Sometimes, restarting the cable box resolve the issues like “Spectrum router red light error.”
If restarting doesn’t resolve the issue, then the next solution is to reset your cable box to factory settings. Keep in mind that it will completely wipe off your current settings.
Before starting it again, make sure that the cable box is activated, and all the cables are plugged in. Turn on your Tv and check if the issue has resolved or not. In most of the cases, an issue easily gets resolved in this step.
Reach Out to Customer Support
If you tried every possible solution, I explained in this article earlier, and the error is still there, then it is time to reach out to customer support. Believe me, you did your best, and some errors are supposed to be fixed by customer support.
I hope that your error got fixed by using one of the above-mentioned solutions. If you have any queries relating to Spectrum internet, you can reach out to Spectrum Internet Prices experts. They will guide you in the best possible manner.