Spectrum Access App for Visually and Audially Impaired People

Spectrum Access

After its May 2020 launch, the Spectrum Access App has seen heavy consumer acceptance, aided by an ever-growing list of titles and the App’s enhanced functionality and capabilities. The App is only one of several developments by Charter’s Accessibility Team, which is committed to developing devices that are entirely available to individuals with disabilities, including the blind and deaf.

That’s undoubtedly a great step by Charter Communications and Spectrum Access to offer for the disabled members of society. After the immense success of spectrum internet packages and Spectrum TV, the company is working really hard for the entertainment of other people.

“Serving customers with disabilities with innovative products like the Spectrum Access App is one of our top priorities here at Charter,” said Peter Brown, Charter Communications‘ Group Vice President, Design & Accessibility. “The rapid adoption of this App is a prime example of how the Accessibility Team’s hard work and expertise have resulted in the development of leading-edge products that work for all customers.”

A Growing Collection of Titles for the Deaf and Visually Impaired

The fact that the Spectrum Access App currently includes over 400 videos, all of which are accessible from Charter’s On Demand catalog and over 100 television shows are assisting in increasing acceptance. And the list continues to expand with higher hopes of better and bigger services.

The Joker, Captain Marvel, Black Panther, The Avengers: Infinity War, Moana, 1917, Fa La Land, Love and Monsters, MLK/FBI, Little Fish, Irresistible, and Book Club are only a few of the famous film titles. L.A.’s Finest, Chicago Med, Chicago Fire, and Temple are both famous television shows.

Spectrum Access App Users Gain Access to Audio Casting

Another factor driving acceptance is the App’s audio casting capabilities – especially among individuals with hearing and vision impairments. So, it seems that not only the spectrum internet packages but its other services are quite affordable. Regardless of population demographics, it is providing services to all people irrespective of their disabilities and capabilities.

“One of the big ‘ah-has, after we launched the App, was if you are a person that is hard of hearing – they are using it more for the sound than just the audio description,” said Steve Raymond, Charter Communications’ Vice President of Accessibility. “The product provides customers an additional use – one which we learned through research.”

Raymond related the tale of a Spectrum Access App customer who suffers from retinitis pigmentosa who previously had to stretch a cable 12 foot between the TV and his chair whilst wearing headphones to hear the TV signal. Now, the consumer will connect his earbuds to his phone with the App and really hear the vibration. Additionally, he may use either the television sound – or a combination of audio definition and television sound.

Experiences of Accessibility That Work for All

The App, which is available for iOS devices through the Apple App Store and Android devices through the Google Play store, exemplifies how Charter goes beyond and above to design universally accessible product interfaces. You can use spectrum internet packages and enjoy all the entertainment sessions that Spectrum Access is bringing your way!

“I love the feeling of independence to watch a movie and be able to enjoy it with friends,” one person wrote in an App store analysis. “I can laugh at the funny parts with my friends without someone having to say, ‘Somebody just did this or that.’ I’ll already know because of the voice in my ear.”

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